30 Year Journey: 12 Revelations About Life at Virgin Atlantic

By: Maxine Sheppard

June 30, 2014

Service Delivery Manager Orlando Dunning is another stalwart who joined us in the beginning and is still with us today. So we thought we’d give him a quickfire round of questions.

1.     Orlando, what attracted you to work at Virgin Atlantic 30 years ago?

It was the Virgin name, it seemed a cool place to work. I also talked to people who worked for Virgin and they had only good things to say.

2.     What do you know now that you didn’t know then?

How to be assertive. Sometimes you have to be firm and stand your ground to help people.

3.     What’s kept you at Virgin Atlantic for 30 years?

I simply love my job and you can have a lot of fun meeting people around the world. What more could you want?

4.     What advice would you give to new starters?

You don’t have to love your job as much as I do, but you can have fun and enjoy what you are doing. That’s important.

5.     What’s been your proudest moment at Virgin?

That should be proudest moments. I would say being nominated twice as a hero and winning the Team Heroes Award in 2012.

6.     What’s been the funniest moment?

Dare I say it, partying with Richard Branson back in the 80s!

7.     What qualities make you a Virgin Atlantic person?

Caring for my passengers. Being a team player. Showing respect for others. Dedication and loyalty.

8.     What’s it like to work here?

The Virgin parties tell you everything you need to know about our culture. You can have lots of fun, it’s a happy place to be.

9.     What’s been the biggest change you’ve seen at Virgin Atlantic?

There’s no doubt that we’ve grown into a big and successful corporate business from a small family airline. Things like the Delta partnership have helped with that.

10.  What’s the most exotic place you’ve flown to?

Necker Island and Hawaii. I can’t choose between the two.

11.  What’s your most treasured memory about working at Virgin Atlantic?

I would have to say seeing Richard Branson helping staff and passengers behind the ticket counter back in the 80s. Well, all the best managers and leaders are hands-on!

12.  Sum up Virgin Atlantic in three words.

Fun – Innovation – Happiness. But not necessarily in that order.

Orlando Dunning

1984: Loved the Virgin Atlantic name.

2014: Still making a name for himself at Virgin Atlantic.

Could we be asking you these questions in 30 years’ time? Find out if you’ve got what it takes to ‘be Virgin Atlantic’ on our careers website


Maxine Sheppard

Maxine is the co-editor of the Virgin Atlantic blog. Travel and music are her joint first loves, and despite having written for Virgin for more years than she cares to remember she still loves nothing more than jumping on a plane in search of new sights and new sounds.